Who Are We
76 Queen’s Rd, Buckhurst Hill
By registering on this site, you consent to the collection and use of your information under the terms of this policy.
If at any time you would like to contact us, our main point of contact for data protection matters is Ellen Gallagher firstname.lastname@example.org
What type of information we have
Visitors to our websites
We are committed to protecting your privacy and to respecting the personal data you supply to us. You may submit the following personal information to us through data entry fields on the website:
- Your name, job title, company, e-mail address and telephone number when completing an enquiry form;
- Your name, job title, company, address, e-mail address and telephone number when completing a feedback form;
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
How we get the information and why we do we have it
We may share your personal information with affiliated companies, as well as with our trusted partners to provide you with the best service. We will not disclose, sell or rent your personal information to any other third party unless you have consented to this. If you do consent but later change your mind, you may contact us and we will cease any such activity.
Cookies are used on our website to help provide you with a better experience. The website does this by placing a small text file (cookie) on your device to track how you use our website, and to record or log whether you have seen particular messages that the website displays. Some cookies are required to use the full functionality of this website.
We recommend having a look at https://ico.org.uk/for-the-public/online/cookies/ for a more detailed guide on what cookies are, how you can control cookies and also how to delete them from your web browser.
The list below describes the cookies and trackers we use on this site and what we use them for. If you’re not happy, then you can either cease to use this website, delete the cookies having visited the website, or browse the website using your browser’s anonymous usage setting (“Incognito” mode in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.):
The data collected by Google Analytics includes:
- If you’ve visited our site before
- How long you spend on our site
- What pages you look at
- Which site referred you to us
- The general area of the world you’re from
- Basic details about your device (see ‘Technical Data’ under section 3)
If you’d like to prevent your data from being used by Google Analytics, Google have developed an opt-out browser plugin for all major browsers which can be found here: https://tools.google.com/dlpage/gaoptout
What we do with the information
To provide you with information on services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To notify you about changes in our services.
How we store your information
We hold any information that is submitted to us by yourselves on a secure server. If at any time you would like your information to be deleted please email us and will remove your details from our system.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Water Lane, Wilmslow
Cheshire SK9 5AF
Helpline number: 0303 123 1113